Recently, we have received customer responses the accessories bag of Just Mixer have broken. Since the bag use environment friendly material, during the delivery or temperature too high this may be causing it broken. You are still under one year warranty that we will send a new bag to replace, if you have a same situation. One the warranty period expires, we are no longer responsible for replace. Finaly,please kindly provide your order number,address,zip code,tel for us when you send email.